• Start Date(s): Jul 22, 2018
  • Duration: 3 days (8:00 am - 2:00 pm)
Registration open Register Now!

Training Program Registration

Course dates and times are subject to change.


Program Overview

The Coaching and Mentoring Program provides necessary information and skills to enable the new supervisor or manager to develop the necessary tools to motivate workers and encourage them to meet or exceed job expectations. This program is not about teaching, instruction or telling employees what to do. The role of mentors and coaches is to ask their workers the right questions to promote greater self- awareness and more informed decision making. The role of mentors and coaches is not to solve problems, but to question how the best solutions might be found by using of participatory management methods.

This one-day program will show how to build relationships with workers, utilizing motivational, team- building, and mutual trust techniques that will ultimately result in meeting the present and future needs of both employees and the organization.

Who Should Attend?

The target audience for this training are Supervisors, Managers and Team Leaders who want to achieve exceptional results and get higher performance from their team.

Program Outlines

  • Define coaching and mentoring
  • The G.R.O.W. model
  • Identify the benefits of building & fostering trust with employees
  • Importance of feedback
  • Giving effective feedback while maintaining trust
  • Characteristics of a good coach
  • Linking mentoring and coaching to the organization’s purpose and strategy
  • Mentoring and coaching plan steps
  • Coaching styles
  • Barriers to effective coaching and mentoring


Allan Gardner, MHRM, PHR, SPHRi, CAHRI, SHRM-SCP, Chartered MCIPD

With over 35 years of experience in the Human Resources field, Allan is a seasoned International Human Resource Professional, with a diverse background encompassing the successful management of Human Resource Departments in government, manufacturing, transportation, and service industries.  He has worked as HR Manager and Director for multi-national corporations in the United States, overseeing operations across the U.S., Mexico and Canada, as well as the Department of Homeland Security and Department of Energy in the U.S. government sector.   For the past nine years, he has worked in the United Arab Emirates and GCC countries as an HR Consultant and Expert Trainer, specializing in HR certification programs, as well as Talent Management, Business Execution, Strategic Planning, Performance Management, Managerial and Career and Succession Planning Programs.

With a unique blending of academic and practical work experience, Allan is also an adjunct faculty member for Chifley Business School at Torrens University of Australia, Swiss Business School of Zurich, and Geneva Business School, Geneva Switzerland, teaching Human Resource, Management, Business Ethics, Leadership, Negotiation, Organizational Behavior, and Strategic Management Programs in MBA programs throughout UAE campus locations, as well as campuses in Bahrain, Kuwait, Qatar and Saudi Arabia. His passion and energy for Human Resources, coupled with a high level of expertise and keen presentation skills, have earned Allan a distinguished reputation as a Human Resource subject matter expert as well as an effective trainer and educator.

Allan is an active member of SHRM and is a certified SHRM-SCP. He holds Human Resource Certification Institute certifications as a Professional in Human Resources (PHR) and became certified as a global Human Resource Management Professional (SPHRi) in May, 2012 following completion of the new global pilot certification program. He also holds Australian HR certification (CAHRI) as well as chartered MCIPD level membership in UK based Chartered Institute of Personnel Development (CIPD). Allan provides HR pre-certification training for SPHRi, PHRi, PHR, SPHR and CHRM programs as well as numerous specialized Human Resource topical subjects.

He received his Master’s degree in Human Resource Management in 2003 from U.S. based Keller Graduate School of Management, graduating “with distinction”.

  • Start Date(s): Jul 22, 2018
  • Duration: 3 days (8:00 am - 2:00 pm)
Registration open Register Now!

Training Program Registration

Course dates and times are subject to change.

Course Enquiry